Posts Tagged 'online'

Get Online

‘Get Online’ Sessions

The Council is providing free ‘Get Online’ sessions to members of the public who have never used the internet before, or want to become more confident in using a laptop, tablet or phone to access the internet. Council staff can refer people who could benefit by contacting Kenny Sharkey on 0131 469 3615 or 07809320432.

Sessions started in Craigmillar library where there are two groups per week with regular attendance and a new group has started in Newington library.

A key part of the approach is outreach, so we also have a group in Moira Park Sheltered Housing in Portobello and are on the verge of starting one for Council tenants in Greendykes House.

The sessions are informal and provide 1-1 support from a volunteer. People can attend one session or several, as suits them.

Key for uptake of this service is referral by Council staff that are already in touch with people who could benefit from this.

For more information, see the following web and Orb pages or contact Kenny Sharkey on 0131 469 3615 or 07809320432
http://getonline-edinburgh.org.uk/2014/06/23/newington-library-get-online-sessions/
http://www.edinburgh.gov.uk/getonline

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Viewpoint: it’s time to let your staff use social media

Do workers need access to social media? Here is an article from Gez Smith who thinks our employers might be overly cautious.   Viewpoint: it’s time to let your staff use social media.

“Your staff or colleagues are the people best placed to make sure that your customers have all of their questions answered quickly and politely, and are also best placed to look out for and correct any untruths that may appear [online]”.   http://www.ukauthority.com/?tabid=64&id=3765

P.S. I have been reminded that some employers do allow staff to access social media – particularly if there is a “business need” and, for example, City of Edinburgh Council staff are directed to their staff intranet (The Orb) for help with accessing and using social media at work.

Online Safety

Just as an update to the session we had earlier in the year around social networking. Here is a link (for CEC employees only – it’s on the Orb) to some Council provided information on how to keep yourself safe online. And here is a  Twitter Guide, kindly provided by our very own David Orr.

Just for info!

Ciara


Next ELPF meeting: Thursday 30 November, 09:30-12:30November 30th, 2017
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The opinions expressed by ELPFonline users are theirs alone, and do not reflect the opinions of The City of Edinburgh Council or any other employer or organisation. Also see ELPF Blogging Guidance

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